What is typically required of a real estate agent when dealing with a customer?

In the context of real estate transactions, a real estate agent has a duty to uphold standards of fairness and honesty in their dealings with customers. This obligation stems from the agent's role as a fiduciary, where the expectation is to represent the interests of the client while providing transparent communication and ethical conduct. Upholding fairness means treating all parties in the transaction with respect and impartiality, ensuring that customers receive accurate information and are not misled in any way.

While the agent provides guidance and expert advice on market conditions and property values, they do not make unilateral decisions on behalf of the customer. Additionally, they are not qualified to provide comprehensive legal services unless they are also licensed attorneys, which typically goes beyond their role. Guaranteeing financial outcomes is not feasible and would go against the reality of market risks and uncertainties. The agent’s primary responsibility is to act in the customer’s best interest with integrity, which is why maintaining fairness and honesty is crucial in their profession.